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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 2	Design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution Given the identified business needs, vision, and current customer landscape
Topic 3	Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solution
Topic 4	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 5	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery
Topic 6	Given a scenario in which the designed solution is being implemented Given a scenario in which the design document is being shared

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q72-Q77):

NEW QUESTION # 72
Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers

• A. Create a regular sprint cadence across the different teams to demonstrate new functionality.
• B. Use the last sprint of the release to stabilize it and eliminate identified issues.
• C. Utilize the last sprint to include functionality that was missed from previous sprints.
• D. Fix the scope of the sprint during release planning regardless of how long it takes.

Answer: A,C
NEW QUESTION # 73
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recent acquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* Sales Cloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architect recommend in order to set up an environment in which users can test the functionalities from end to end?

• A. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.
• B. Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.
• C. Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.
• D. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.

Answer: C
NEW QUESTION # 74
During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out to support UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

• A. Give users a way to raise support tickets for new features they do not understand.
• B. Give users the ability to opt-out of any new feature they dislike.
• C. Ensure development, training, and production environments are in place.
• D. Fully document all customizations added to the system.
• E. Communicate and train users on new features.

Answer: C,D,E Explanation:
Option C seems correct because it is important to document all the customizations added to the system, such as code, configuration, integrations, etc., so that they can be easily understood, maintained, and updated by the support team or future developers.
Option D seems correct because it is essential to communicate and train users on new features that are rolled out to support UC's business needs and goals. This can help users adopt the new features faster and more effectively, as well as reduce confusion or frustration.
Option E seems correct because it is advisable to have separate environments for development, training, and production purposes. This can help ensure that new features are developed and tested in a safe and isolated environment before being deployed to the production environment where they can affect real users and data.
NEW QUESTION # 75
A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached. Customers often mail paper checks to the company, leading to disconnected invoicing and payment processing.
Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing?
Choose 2 answers

• A. Salesforce CPQ
• B. Salesforce Order Management
• C. Salesforce Billing
• D. B2B Commerce

Answer: B,C
NEW QUESTION # 76
Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

• A. For each Account, assign Sales Contacts to the Sales teamand all the rest to a Customer Service representative assigned to the Account.
• B. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
• C. Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
• D. Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.

Answer: A,C
NEW QUESTION # 77
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